Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@lumawren.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Lumawren is operated by Shenzhen Yingshenqi Trading Co., Ltd.
Company Name: Shenzhen Yingshenqi Trading Co., Ltd.
Address: Room B302, No. 125 Zhongwu 3rd Road, Zhongwu Community, Hangcheng Subdistrict, Baoan District, Shenzhen, Guangdong Province, China
Phone: +86 13799518387
Email: support@lumawren.com